Refund & Return Policy
Last Updated: March 2026
Thank you for shopping with Mile High Peptides LLC. Due to the sensitive nature of research materials, we maintain a strict return and refund policy to ensure product integrity and quality for all customers.
All Sales Are Final
All products sold by Mile High Peptides LLC are intended for research use only. Because research materials cannot be verified for proper storage or handling once they leave our facility, we do not accept returns on any products once an order has shipped.
All sales are considered final.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery.
To help us resolve the issue quickly, please include:
• Your order number
• Photos of the damaged or incorrect item
• Photos of the shipping packaging if damage occurred during transit
Once reviewed, Mile High Peptides LLC may offer a replacement or store credit at our discretion.
Shipping Issues
Mile High Peptides LLC is not responsible for delays caused by shipping carriers, weather conditions, or other circumstances outside our control.
If a package is marked as delivered by the carrier, we cannot guarantee recovery or replacement. Customers should contact the shipping carrier directly to open a claim.
Incorrect Shipping Address
Customers are responsible for ensuring the shipping address provided at checkout is correct. Orders shipped to an incorrect address provided by the customer cannot be refunded or replaced.
Order Cancellations
Orders may be canceled before shipment by contacting us as soon as possible. Once an order has been processed or shipped, cancellations are no longer possible.
Contact
If you have questions regarding your order, please contact us through our website contact form and include your order number.
Thank you for choosing Mile High Peptides LLC.
